What can we help with?

Pick the route that fits

Routing gets your question to the right person fastest. hello@nitrades.co.uk works for everything if you’re stuck.

Homeowner

A job I posted

Your dashboard shows the vetted trades who have expressed interest in your job. Once you choose who to connect with, you and the trade talk directly. For anything about the listing itself (edits, removing the job, or no responses showing), email us.

Open dashboard →

Homeowner

Concern about a tradesperson

Use the Report concern button on the tradesperson’s profile so it routes to our trust and safety team automatically. Our complaints policy spells out what happens next.

Complaints policy →

Tradesperson

Joining as a tradesperson

Start your application in the dedicated sign-up flow. Onboarding vetting (ID, insurance, credentials and two references) takes 2 to 3 working days.

Apply to list your trade →

Press / partnership

Press, partnerships or anything else

Email us directly with as much detail as possible. We respond to press enquiries within 1 working day, partnership enquiries within 3.

hello@nitrades.co.uk →

Response times

When you’ll hear back

We’re a small team, NI-based, so we cap how long anything sits in the inbox.

General email enquiries

1 working day

Monday to Friday. We aim to acknowledge within hours and resolve within the day where possible.

Reports of misconduct

2 working days

Triaged by our trust and safety team. Serious safety reports get same-day attention.

Press enquiries

1 working day

Email us with the angle and deadline. Same-day for hard news.

Partnerships

3 working days

We read everything. Reply pace depends on fit and the bandwidth of the relevant team.

Or skip the form

Email us directly

One inbox, two real humans on the other end. hello@nitrades.co.uk reaches us both.

hello@nitrades.co.uk Meet the team

Door’s open.